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MEGA SALE FAQs

How long will the MEGA SALE last?

The MEGA SALE will begin on the 1st February 2014 and end on the 28th February 2014.

Why are you closing down?

We are currently stopping production of closures to focus on bringing new innovative products into the market. Items that we are sure you will love!

What is a pre-order?

Our closures are in very high demand and we expect to sell out of very quickly. As we are closing we want to give all our customers an opportunity to get your hands on a closure before we close down. A pre-order is an opportunity for you to secure your item before we completely sell out of all closures.

Links to Pre-Order Closures:

Silk Base Closures:

3x3 Silk Base Closure:  http://www.hclosures.com/index.php?route=product/product&path=59&product_id=59

4x4 Silk Base Closure: http://www.hclosures.com/index.php?route=product/product&path=59&product_id=60

5x5 Silk Base Closure: http://www.hclosures.com/index.php?route=product/product&path=59&product_id=61

Lace Closures:

3x3 Lace Closure: http://www.hclosures.com/index.php?route=product/product&path=63&product_id=62

4x4 Lace Closure: http://www.hclosures.com/index.php?route=product/product&path=63&product_id=63

5x5 Lace Closure: http://www.hclosures.com/index.php?route=product/product&path=63&product_id=64

What are the advantages of pre-ordering?

We want to make sure that you do not miss out on the great discounts we are offering. You can secure your closure by pre-ordering your item. In addition, there is no limit on the amount of closures you can purchase with a pre-order. This gives you the opportunity to stock up on closures. It is also a great way to make additional cash if you wish to resell the closure you purchase; as our prices are significantly less than the normal retail value.

When will my pre-order be dispatched?

Pre-Ordered items will be dispatched once they are completed and inspected for durability and quality. We have begun manufacture of all closure items. Pre-orders will begin to be dispatched at the end of this month (February). You will receive an email from PayPal containing your tracking details once your item has been dispatched.

How long will it take for me to receive my order once it has been dispatched?

Please see this link for delivery times. Timescales are applicable once your item has been dispatched. http://www.hclosures.com/index.php?route=product/category&path=73_75

Why have I been overcharged?

Please check the currency that you have made your purchase in. It may be that you have carried out your transaction in a currency different to that of your bank account.  We have the option to change the currency of our website by using the links at the top of the site.  

Do you only have the Brazilian body wave texture?

We find that this is the best texture for closure use. This hair is much better at maintaining shape at the top of the head than any other hair textures.

Can I cancel my pre-order?

All pre-order cancellations MUST be made within 24 hours of the order. We cannot accept cancellations after this point. To cancel your order please complete this form within the correct time frame: http://www.hclosures.com/index.php?route=account/return/insert

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